I see myself as the mind of the business which takes care of every last detail; if you do not do this you cannot be fast enough.

Whenever I see something that challenges me, I take it on.

Whenever there is discussion, I make it clear that I do not want any grey zones, just black and white.

I see myself as a classic middle market entrepreneur, and this is the role I fulfil.

I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!

Airlines go in the long run at the competition to reason. For the passenger the competition is good, because each competitor tries to undercut the other one.

My experience enables me to select the very best pilots in the market.