I see myself as the mind of the business which takes care of every last detail; if you do not do this you cannot be fast enough.

Airlines go in the long run at the competition to reason. For the passenger the competition is good, because each competitor tries to undercut the other one.

I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!

Sebastian [ Vettel] can also learn to be more laid-back. It's never too late to learn. He's got some way to go. He's young and will turn out well. I'm not worried about that. He'll raise the bar ever higher.

I always go extreme ways.

Jean Todt's system will never succeed, not even with Michael Schumacher.

Taking your first title is much more complicated and more difficult; it takes years of work - from go-kart to Formula One. The second comes more easily, because you've already got the experience.