A race isn't won until it's over.

Whenever there is discussion, I make it clear that I do not want any grey zones, just black and white.

You have a brake in your brain that stops you doing stupid things. The older you are, the earlier that brake comes on. When you're 20 you stop at nothing; when you're older you're cleverer than when you're 20, so your brain brake operates more often!

You must always aim for further growth.

Don't talk too much, be focused on the goal and achieve it.

I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!

My experience enables me to select the very best pilots in the market.