Leadership is about change... The best way to get people to venture into unknown terrain is to make it desirable by taking them there in their imaginations.

Solve the problem yourself or accept a fate you may not like... from this perspective, the ethic of personal responsibility gains appeal.

Leadership is about change... The best way to get people to venture into unknown terrain is to make it desirable by taking them there in their imaginations.

Leadership is accomplishing something through other people that wouldn't have happened if you weren't there. . . Leadership is being able to mobilize ideas and values that energize other people. . . . Leaders develop a story line that engages other people.

Winning companies win because they have good leaders who nurture the development of other leaders at all levels of the organization.

Too many people are confusing charisma with autocrat, fat cat. So I think we have to be a little more sophisticated when we hold up or tear down these stereotypes. Whether we call it charisma or not, a leader cannot be self-effacing to the point of being wimpy.

There are three processes every company has to have: Somehow you've got to set strategies; you've got to have a budget, so you need an annual operating plan; and somehow you've got to do succession and people planning.