Relational trust is built on movements of the human heart such as empathy, commitment, compassion, patience, and the capacity to forgive.

It's more important to be in right relationship than it is to be right.

Solitude does not necessarily mean living apart from others; rather, it means never living apart from one's self. It is not about the absence of other people -- it is about being fully present to ourselves, whether or not we are with others. Community does not necessarily mean living face-to-face with others; rather, it means never losing the awareness that we are connected to each other. It is not about the presence of other people -- it is about being fully open to the reality of relationship, whether or not we are alone.

The deeper our faith, the more doubt we must endure; the deeper our hope, the more prone we are to despair; the deeper our love, the more pain its loss will bring: these are a few of the paradoxes we must hold as human beings. If we refuse to hold them in the hopes of living without doubt, despair, and pain, we also find ourselves living without faith, hope, and love.

A leader is a person who must take special responsibility for what's going on inside of himself or herself ... lest the act of leadership create more harm than good.

We need a coat with two pockets. In one pocket there is dust, and in the other pocket there is gold. We need a coat with two pockets to remind us who we are.

Vocation does not come from willfulness. It comes from listening. I must listen to my life and try to understand what it is truly about-quite apart from what I would like it to be about-or my life will never represent anything real in the world, no matter how earnest my intentions…..Before I can tell my life what I want to do with it, I must listen to my life telling me who I am. I must listen for the truths and values at the heart of my own identity, not the standards by which I must live-but the standards by which I cannot help but live if I am living my own life.