If a person feels terrible, it usually should not be shown or acknowledged during a greeting exchange. Instead, the unhappy person is expected to conceal negative feelings, putting on a polite smile to accompany the โJust fine, thank you, and how are you?โ reply to the โHow are you today?โ The true feelings will probably go undetected, not because the smile is such a good mask but because in polite exchanges people rarely care how the other person actually feels.
Paul EkmanThe distinction between shame and guilt is very important, since these two emotions may tear a person in opposite directions. The wish to relieve guilt may motivate a confession, but the wish to avoid the humiliation of shame may prevent it.
Paul EkmanImpatience can be very good by helping us not put up with tyranny, but it can distort our view of what is possible and how to bring about change. We have to cultivate patience so that our perception isn't distorted.
Paul EkmanLying is a deliberate choice to mislead a target without giving any notification of the intent to do so. There are two major forms of lying: concealment, leaving out true information; and falsification, or presenting false information as if it were true.
Paul Ekman