People do misinterpret events, especially the meaning of other peopleโs actions and the motives that lead people to act one way or another.
Paul EkmanThe distinction between shame and guilt is very important, since these two emotions may tear a person in opposite directions. The wish to relieve guilt may motivate a confession, but the wish to avoid the humiliation of shame may prevent it.
Paul EkmanIn some instances, you may care so much about the person who has hurt you, or be so unable to be angry with him (or with anyone), that you rationalize his hurtful acts by finding some basis in your own actions for his hurtful behavior; you then feel guilty rather than angry. Put in other terms, you become angry with yourself rather than with the one who hurt you.
Paul EkmanImpatience can be very good by helping us not put up with tyranny, but it can distort our view of what is possible and how to bring about change. We have to cultivate patience so that our perception isn't distorted.
Paul EkmanSmiles are probably the most underrated facial expressions, much more complicated than most people realize. There are dozens of smiles, each differing in appearance and in the message expressed.
Paul EkmanEmotions Revealed: Recognizing Faces And Feelings To Improve Communication And Emotional Life.
Paul EkmanLying is a deliberate choice to mislead a target without giving any notification of the intent to do so. There are two major forms of lying: concealment, leaving out true information; and falsification, or presenting false information as if it were true.
Paul EkmanIt is our responsibility to learn to become emotionally intelligent. These are skills, theyโre not easy, nature didnโt give them to us - we have to learn them.
Paul EkmanIf a person feels terrible, it usually should not be shown or acknowledged during a greeting exchange. Instead, the unhappy person is expected to conceal negative feelings, putting on a polite smile to accompany the โJust fine, thank you, and how are you?โ reply to the โHow are you today?โ The true feelings will probably go undetected, not because the smile is such a good mask but because in polite exchanges people rarely care how the other person actually feels.
Paul EkmanCrucial to how we feel is being aware of how we are feeling in the moment. The sine qua non of that is to realize that you are being emotional in the first place. The earlier you recognize an emotion, the more choice you will have in dealing with it. In Buddhist terms, it's recognizing the spark before the flame. In Western terms, it's trying to increase the gap between impulse and saying or doing something you might regret later.
Paul Ekman