If you go on vacation for one week, you'll come back to two weeks of work. If you go on vacation for two weeks, you'll come back to four weeks of work. If you go on vacation for three weeks, people seem to figure it out for themselves.

The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.

The goal of management is to remove obstacles.

Make your customers comfortable and they will give you their lives.

If I find a great idea, I work on it at the beginning, then bring in other people to make things work. Actually, I've always been good at getting out of work.

You can either complain or look for opportunity in every problem. I prefer opportunity.

Accountants are in the past, managers are in the present, and leaders are in the future.