The goal of management is to remove obstacles.

The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.

Happy wife, happy life.

If I find a great idea, I work on it at the beginning, then bring in other people to make things work. Actually, I've always been good at getting out of work.

What makes America great is in our imagination, not in memorization. We are not a memorization-fixated culture. We can't compete with the Chinese and Japanese in memorization. Where we have been competitive is in creativity.

There's no point in bragging in the good times. Your friends don't need to hear it and your enemies won't believe it anyway.

Accountants are in the past, managers are in the present, and leaders are in the future.