The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.

Make your customers comfortable and they will give you their lives.

Soon we will be addicted to the federal government, and we will not want to support our local police force. I have been a believer that the government that governs best is the government that governs least.

What makes America great is in our imagination, not in memorization. We are not a memorization-fixated culture. We can't compete with the Chinese and Japanese in memorization. Where we have been competitive is in creativity.

Accountants are in the past, managers are in the present, and leaders are in the future.

You can either complain or look for opportunity in every problem. I prefer opportunity.

If you’re going to enjoy the picnic that life really is, you’d better learn to like yourself not despite your flaws and so-called deficits, but because of them.