Microsoft is a big intellectual roach motel. All the big minds go in, and they don't come out.
Paul SaffoI think it was Samuel Johnson who said, "There are two kinds of information in this world: that what you know and that what you know where to get." The tools help the latter, and that's what keeps us from going nuts. The sense of overload comes from the gap between that sudden jump in volume (of information) and the tools we have to make sense of it.
Paul SaffoThe curse of cyberspace is that everything we want to preserve will get lost and everything we want to lose will be preserved.
Paul SaffoThe goal of forecasting is not to predict the future but to tell you what you need to know to take meaningful action in the present
Paul SaffoI think the most important thing that a company can do, not just in the customer space but the employee space, is to be completely open and completely honest. Don't pretend that you're doing something that you can not do. There's an old saying in Silicon Valley, "It's not a bug. It's a feature."
Paul Saffo