Most departments of education are set up largely to regulate schools and hold them in compliance. They don't really help schools. When a school is struggling with certain kids, they can't go to the state and say, "Can you help us with resources and training?" That should be their role.

If students don't think that you care and can relate, especially as they get older, they tune you out. I didn't get it in my classes at the graduate school of education. I got it intuitively from my own experiences as a student.

Teaching in Providence and Oakland, I realized that the first thing is that it wasn't good enough to come in and assume that I had what my students needed in terms of knowledge and skills. I also had to show them that I was their ally. I had to show them that I was concerned about them, wanted to relate to them, and that I was fundamentally on their side.

New York rushed to get students into early childhood programs, but the research is clear that it has to be high quality. What we are giving poor kids now in early childhood is nothing like what we are giving middle-class kids in most places.

We know that African American students tend to be relational learners. It's about the relationships between a teacher and student. Students respond well to teachers they know, believe in them, care about them, but also who teach in a matter that elicits a more active approach to learning, rather than just sitting and listening. The research on this is strong and has been available for a long time, but it is not widely practiced. That's a huge obstacle.

You don't see a positive culture, stability among teachers, or leadership. We don't focus enough in our policies on creating conditions to educating kids with the greatest needs. There is no state that does that.

Most departments of education are set up largely to regulate schools and hold them in compliance. They don't really help schools. When a school is struggling with certain kids, they can't go to the state and say, "Can you help us with resources and training?" That should be their role.