Change from the top down happens at the will and whim of those below.

Structure influences behavior. Design spaces that make you feel "you are welcome here and that you came to the right place."

Dissent is the cousin of diversity; the respect for a wide range of beliefs. This begins by allowing people the space to say "no". If we cannot say "no" then our "yes" has no meaning. Each needs the chance to express their doubts and reservations, without having to justify them, or move quickly into problem solving. No is the beginning of the conversation for commitment.

How many times have we brought in an outsider to tell us what we already knew?

Advice is unfriendly to learning, especially when it is sought. Most of the time when people seek advice, they just want to be heard. Advice at best stops the conversation, definitely inhibits learning, and at worst claims dominance.

We have banished our artists to the fringe of society and tell them to eat cake. It is our artists who choose freedom over safety and use their talents to question and confront the culture.

What worked yesterday is the gilded cage of tomorrow.