What worked yesterday is the gilded cage of tomorrow.

Anecdotes, personal stories, reminiscences, like biblical parables, are the medium through which faith is restored. Stories are a form of poetry, and give us a saving image to personally relate to.

The essential challenge is to transform the isolation and self-interest within our communities into connectedness and caring for the whole.

Good questions work on us, we don't work on them. They are not a project to be completed but a doorway opening onto greater depth of understanding, actions that will take us into being more fully alive.

Structure influences behavior. Design spaces that make you feel "you are welcome here and that you came to the right place."

I discovered that resolution of conflict comes from people being able to express their own feelings and their own needs in the face of another. Making agreements and setting goals without building upon the feelings of the parties involved is empty, because it does not consider the vulnerabilities of our own humanity.

The shift in the world begins with a shift in our thinking. Shifting our thinking does not change the world, but it creates a condition where the shift in the world becomes possible.