Questions draw us together. Answers push us apart.

Structure influences behavior. Design spaces that make you feel "you are welcome here and that you came to the right place."

Questions draw us together. Answers push us apart.

Learning and performance will become one and the same thing. Everything you say about learning will be about performance. People will get the point that learning is everything.

To be committed means you are willing to make a promise with no exception of return.

We are reluctant to let go of the belief that if I am to care for something I must control it.

All we have to do to create the future is to change the nature of our conversations, to go from blame to ownership, and from bargaining to commitment, and from problem solving to possibility.