Dissent is the cousin of diversity; the respect for a wide range of beliefs. This begins by allowing people the space to say "no". If we cannot say "no" then our "yes" has no meaning. Each needs the chance to express their doubts and reservations, without having to justify them, or move quickly into problem solving. No is the beginning of the conversation for commitment.

We get the leaders we create.

Learning and performance will become one and the same thing. Everything you say about learning will be about performance. People will get the point that learning is everything.

What worked yesterday is the gilded cage of tomorrow.

If there is no transformation inside of us, all the structural change in the world will have no impact on our institutions.

I discovered that resolution of conflict comes from people being able to express their own feelings and their own needs in the face of another. Making agreements and setting goals without building upon the feelings of the parties involved is empty, because it does not consider the vulnerabilities of our own humanity.

If you believe that saying no will get you shot, well, what a fine way to go.