Transformation comes more from pursuing profound questions than seeking practical answers.

Advice is unfriendly to learning, especially when it is sought. Most of the time when people seek advice, they just want to be heard. Advice at best stops the conversation, definitely inhibits learning, and at worst claims dominance.

To live our lives fully, to work whole heartily, to refuse directly what we can't swallow, to accepts the mystery in all matters of meaning- this is the ultimate adventure.

Learning and performance will become one and the same thing. Everything you say about learning will be about performance. People will get the point that learning is everything.

Dissent is the cousin of diversity; the respect for a wide range of beliefs. This begins by allowing people the space to say "no". If we cannot say "no" then our "yes" has no meaning. Each needs the chance to express their doubts and reservations, without having to justify them, or move quickly into problem solving. No is the beginning of the conversation for commitment.

Structure influences behavior. Design spaces that make you feel "you are welcome here and that you came to the right place."

The goal is to balance a life that works with a life that counts.