Of those things that would make a difference, which are right for me?

Whenever anything is being accomplished, it is being done, I have learned, by a monomaniac with a mission.

Management must take the lead in making obsolete its own products and services rather than waiting for a competitor to do so.

The only things that evolve by themselves in an organization are disorder, friction and malperformance.

Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

Decision making is the specific executive task.

Nobody in the world is as good at making decisions as the Japanese.