Marketing and innovation produce results; all the rest are costs.

The best way to predict the future is to create it.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Strategy is a commodity, execution is an art.

Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly dependable innovation opportunity.

The success and ultimately the survival of every business, large or small, depends in the last analysis on its ability to develop people. This ability is not measured by any of our conventional yardsticks of economic success; yet, is the final measurement.

Teaching 23-year-olds in an MBA programme strikes me as largely a waste of time. They lack the background of experience. You can teach them skills - accounting and what have you - but you can't teach them management.