They wrongly believe that good intentions move mountains. Bulldozers move mountains. But there are exceptions.

When a resource is scarce, you increase its yield.

If general perception changes from seeing the glass as 'half-full' to seeing it as 'half empty' there are major innovative opportunities.

Knowledge applied is productivity.

To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.

The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.

The paradox of the prophet: his very success is his failure. The prophet whose time has come no longer shocks; he entertains.