The most important decisions in organizations are people decisions, and yet only the military, and only recently, has begun to ask, "If we assign this general to lead this base, what do we expect him to accomplish?"

Erroneous assumptions can be disastrous.

When a subject becomes totally obsolete we make it a required course.

To make a living is no longer enough. Work also has to make a life.

There are only two things in a business that make money - innovation and marketing, everything else is cost.

A manager is responsible for the application and performance of knowledge.

Balance Sheets are meaningless. Our accounting systems are still based on the assumption that 80% of costs are manual labor.