Above all, innovation is not invention. It is a term of economics rather than of technology.

Innovation requires us to systematically identify changes that have already occurred in a business - in demographics, in values, in technology or science - and then to look at them as opportunities. It also requires something that is most difficult for existing companies to do: to abandon rather than defend yesterday.

Balance Sheets are meaningless. Our accounting systems are still based on the assumption that 80% of costs are manual labor.

The really important things are said over cocktails and are never done.

When a resource is scarce, you increase its yield.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.