The experience of the human race indicates strongly that the only person in abundant supply is the universal incompetent.

Absolute size by itself is no indicator of success and achievement, let alone of managerial competence. Being the right size is.

There are two types of people in the business community: those who produce results and those who give you reasons why they didn't.

Strategic planning is the continuous process of making present entrepreneurial (risk-taking) decisions systematically and with the greatest knowledge of their futurity; organizing systematically the efforts needed to carry out these decisions; and measuring the results of these decisions against the expectations through organized, systematic feedback.

Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are 'costs'.

The purpose of a business is to create a customer.

Leadership is more doing than dash.