There are companies that are good at improving what they're already doing. There are companies that are good at extending what they're doing. And finally there are companies that are good at innovation. Every large company has to be able to do all three - improve, extend, and innovate - simultaneously.

Making changes to better appeal to customer is INNOVATION.

What we need is an entrepreneurial society in which innovation and entrepreneurship are normal, steady and continuous.

With Christianity, freedom and equality became the two basic concepts of Europe; they are themselves Europe.

For the social ecologist language is not "communication." It is not just "message." It is substance. It is the cement that holds humanity together. It creates community and communication. ...Social ecologists need not be "great" writers; but they have to be respectful writers, caring writers.

We spend a lot of time teaching leaders what to do. We don't spend enough time teaching leaders what to stop. Half the leaders I have met don't need to learn what to do. They need to learn what to stop

The most important contribution management needs to make in the 21st century is ... to increase the productivity of knowledge work and the knowledge worker