Adversarial power relationships only work if you never have to see or work with the bastards again.

The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow?

More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.

If you have more than five goals, you have none.

Mother Teresa's numerical results were not her greatest contribution. Instead, she made the world-and especially India-conscious of compassion.

Concentration is the key to economic results. No other principle of effectiveness is violated as constantly today as the basic principle of concentration.... Our motto seems to be, "Let's do a little bit of everything."

We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.