Yet, most every corporate effort to graft this truly innovative practices into their culture has failed because, again and again, people reduce the living practice of AAR's to a sterile technique.

The systems perspective tells us that we must look beyond individual mistakes or bad luck to understand important problems.

Through learning we re-create ourselves. Through learning we become able to do something we were never able to do.

Business and human endeavors are systems...we tend to focus on snapshots of isolated parts of the system. And wonder why our deepest problems never get solved.

When executives lead as teachers, stewards, and designers, they fill roles that are much more subtle and long-term than those of power-wielding hierarchical leaders.

All human beings are born with unique gifts. The healthy functioning community depends on realizing the capacity to develop each gift.

It takes courage and skill to be unambiguous and clear.