There's a wide range of sales ability: there are many gradations between novices, experts, and masters. There are even sales grandmasters. If you don't know any grandmasters, it's not because you haven't encountered them, but rather because their art is hidden in plain sight.

Today's 'best practices' lead to dead ends; the best paths are new and untried.

What valuable company is nobody building?

For Hamlet, greatness means willingness to fight for reasons as thin as an eggshell: anyone would fight for things that matter; true heroes take their personal honor so seriously they will fight for things that don’t matter.

There are only two kinds of businesses in this world: Businesses in crazy competition, and businesses that are one of a kind.

I think that markets classically fail in cases where there are public goods that provide benefits that people cannot capture. The big debate is how big these public goods are, where they exist, things of that sort.

It's a horribly mismanaged company-probably a lot of pot smoking going on there.