The cost of quality is the expense of doing things wrong.
Very few of the great leaders ever get through their careers without failing, sometimes dramatically.
Slowness to change usually means fear of the new.
Improving quality requires a culture change, not just a new diet.
Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.
Selecting the right person for the right job is the largest part of coaching.