The theory of marketing is solid but the practice of marketing leaves much to be desired.

The sales department isn’t the whole company, but the whole company better be the sales department.

Poor firms ignore their competitors; average firms copy their competitors; winning firms lead their competitors.

Robots equipped with software can be designed to do repetitive jobs. All that you need in a factory is a set of dials, an expert, and a dog to keep the expert awake. We will be moving shortly to the next stage to robots with artificial intelligence who can "think."

In working on any one problem, such as higher minimum wages, so many other issues come into play, such as some businesses possibly closing down, thus creating fewer jobs and more unemployment and incentivizing companies to import more goods from abroad, which leads to even less employment at home, and so on.

The best advertising is done by satisfied customers.

People are more comfortable with the familiar. It takes selling a big dream that comes with excellent income possibility to get someone to leave his or her comfort zone.