You’ll fail at some things, that’s a learning experience that you need so that you can take that on to the next experience... What you learn from those challenges and those failures are what will get you past the next ones... I was the pretty consistent bull and the cheerleader on eBay actually.

An honest, open environment can bring out the best in people.

Long-term sustainable change happens if people discover their own power.

To truly prepare for the unexpected, you've got to position yourself to keep a couple of options open so when the door of opportunity opens, you're close enough to squeeze through.

I've been asked before, "Who are your heroes?" and these types of questions. I always find it hard to identify a single person or a single book or this sort of thing. I've always been forward looking. I was raised with the notion that you can do pretty much anything you want. You're able to accomplish anything you set out to accomplish. I was given a sense of confidence and I never really felt the need to - or I've never had the benefit, I should probably say - of being inspired by outside heroes.

Be an enzyme - a catalyst for change. As a slogan, I don't know if that's ever going to be right up there with Ich Bin Ein Berliner, or “I Have A Dream,” but there's a lot of truth to it.

In 1991, I co-founded my first start-up, Ink Development, which made software for an early tablet computer.