You’ll fail at some things, that’s a learning experience that you need so that you can take that on to the next experience... What you learn from those challenges and those failures are what will get you past the next ones... I was the pretty consistent bull and the cheerleader on eBay actually.

If you can get over this initial distrust that people have of strangers, you can do remarkable things.

Long-term sustainable change happens if people discover their own power.

An honest, open environment can bring out the best in people.

By building a simple system, with just a few guiding principles, eBay was open to organic growth.

I always kind of just went ahead and tried things.

It is not really work if you are having fun.