What we say here every day is that our success is really based on our members' success, our community's success. We've created an infrastructure and laid some basic ground rules to create this marketplace.

In 1991, I co-founded my first start-up, Ink Development, which made software for an early tablet computer.

I built a system simple enough to sustain itself.

What makes eBay successful.. the real value and the real power at eBay is the community. It's the buyers and sellers coming together and forming a marketplace.

I just kind of had this naive approach to - well, gee, you know, why not. I’ll just go ahead and do it.

We believe people are basically good. We believe everyone has something to contribute. We encourage you to treat others the way that you want to be treated.

To truly prepare for the unexpected, you've got to position yourself to keep a couple of options open so when the door of opportunity opens, you're close enough to squeeze through.