As consumers we get more demanding all the time. We want better quality. We want it faster. And cheaper. Plus, we want more choices. Whoever comes along that can satisfy all these 'wants' gets our business.

Everybody makes honest mistakes, but there's no such thing as an honest cover-up.

The world behaves differently when I take action to go after what I want.

If you become a giver, you'll make them feel like they want to reciprocate.

The only way we can develop muscle is through regular exercise. As soon as we stop stretching and working toward higher ethics, our standards start to sag. The muscle gets soft, and instead of excellence we have to settle for mediocrity. Maybe something even worse.

Most people confuse wishing and wanting with pursuing. You must place your trust in action.

As tough as it sometimes looks on the front end, it's easier to do right than undo wrong.