Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?
Randy PauschI'll take an earnest person over a hip person every day, because hip is short-term, earnest is long term.
Randy PauschI’d compare college tuition to paying for a personal trainer at an athletic club. We professors play the roles of trainers, giving people access to the equipment (books, labs, our expertise) and after that, it is our job to be demanding.
Randy Pausch