No job is beneath you. You ought to be thrilled you got a job in the mailroom And when you get there, here's what you do: Be really great at sorting mail.

A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.

We need to make sure our students are exerting themselves. We need to praise them when they deserve it and to tell them honestly when they have it in them to work harder.

When you do something young enough and you train for it, it just becomes a part of you.

Find the best in everybody. Just keep waiting no matter how long it takes. No one is all evil. Everybody has a good side, just keep waiting, it will come out.

Brick walls are there for a reason. They give us a chance to show how badly we want

Often think of the worst-case scenario, the "Eaten By Wolves" factor.