Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?
Randy PauschI also think my dad would be reminding me that kids โ more than anything else โ need to know their parents love them. Their parents don't have to be alive for that to happen.
Randy PauschAnybody can get chewed out. It's the rare person who says, oh my god, you were right. As opposed to, no wait, the reason is... We've all heard that
Randy Pausch