Most entrepreneurial ideas will sound crazy, stupid and uneconomic, and then they’ll turn out to be right.

The Costa Rican government is prioritizing laying fiber optic over paving roads. Costa Rica is trying to become one of the Internet societies. This is happening throughout the world.

I don't know of any Internet service that opens on a regional basis.

Something will eventually replace the Internet. But it's hard to know what and when it will happen.

Don’t get distracted by the shiny object [and if a crisis comes], execute on the fundamentals.

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

Technological revolutions are very hard to predict. My favourite example is someone in 1850 taking care of horses as a farrier. They would have said, "Look, horses have been part of human existence for 5,000 years. We are horse people. It's permanent." But all of a sudden, the internal combustion engine comes along and, with it, oil fields and automobiles, which basically replace the horse completely. So we often have these long periods of stability and then a sudden inflection point.