I think there will be 20 years of evolution from linear broadcast to internet television.

Do not tolerate brilliant jerks. The cost to teamwork is too high.

Interactivity is a big part of video games, which have been a big part of entertainment for 20 years. That's what we think of as a 'lean-forward' type of entertainment. It's much more intense. But TV is more of a 'lean-back' entertainment - so the big improvement there is on-demand, because it conforms to your schedule.

At Netflix, we think you have to build a sense of responsibility where people care about the enterprise. Hard work, like long hours at the office, doesn't matter as much to us. We care about great work.

Taking smart risks can be very gratifying.

Most entrepreneurial ideas will sound crazy, stupid and uneconomic, and then they’ll turn out to be right.

But it may be one of our best markets in the long term because when the Japanese society embraces a brand it is a very deep connection, so we're willing to make that investment knowing that it's not the quick route to success that might be in other countries.