The key thing in any kind of guiding of the business is how do you create a strong organization that is kind of accelerating into the future. And when you're in trouble, the question is, what are the techniques that you can, you know, trim, refinance, sell, et cetera, in order to get this business back to that characteristic.

We understand that most of the middle class doesn't know what to do, doesn't feel like they have economic progress, and [Hillary Clinton] goes, "OK, I realize that's my top agenda item. That's the thing I need to do."

The key issue when you're looking at cost cutting is to always plan for the future.

Great opportunities almost never fit your schedule.

The key thing that I find that when you're kind of in boom times and you're hiring bunches, if you can hire, you know, always maintain very high standards and even if you, you know, can't find enough of, you know, what is typically called A players, then don't hire the people. All right? So, you know, use that as a way of standards.

The challenge when you think about product distribution is: how are you competing for potential customers or potential members time?

Ironically, in a changing world, playing it safe is one of the riskiest things you can do.