Human nature demands recognition. Without it, people lose their sense of purpose and become dissatisfied, restless, and unproductive.
Ricardo SemlerThe purpose of work is not to make money. The purpose of work is to make the workers, whether working stiffs or top executives, feel good about life.
Ricardo SemlerThere are companies which are prepared to change the way they work. They realize that nothing can be based on what used to be, that there is a better way. But, 99 percent of companies are not ready, [they are] caught in an industrial Jurassic Park.
Ricardo SemlerTo survive in modern times, a company must have an organizational structure that accepts change as its basic premise, lets tribal customs thrive, and fosters a power that is derived from respect, not rules. In other words, the successful companies will be the ones that put quality of life first. Do this and the rest - quality of product, productivity of workers, profits for all - will follow.
Ricardo Semler