If you look at any kind of modern organization and you think, 'What are the foremost tools of power?' You will find that it is information.
Ricardo SemlerMan is by nature restless. When left too long in one place he will inevitably grow bored, unmotivated, and unproductive.
Ricardo SemlerForget socialism, capitalism, just-in-time deliveries, salary surveys, and the rest ... concentrate on building organizations that accomplish that most difficult of all challenges: to make people look forward to coming to work in the morning.
Ricardo SemlerTo survive in modern times, a company must have an organizational structure that accepts change as its basic premise, lets tribal customs thrive, and fosters a power that is derived from respect, not rules. In other words, the successful companies will be the ones that put quality of life first. Do this and the rest - quality of product, productivity of workers, profits for all - will follow.
Ricardo Semler