Exploration is a wonderful way to open our eyes to the world, & to truly see that impossible is just a word.

Business opportunities are like buses, there's always another one coming.

If a chairman of a company visits Seattle, that chairman should take all the staff out in the evening and have a few drinks together, talk together and party together and not be embarrassed about the staff seeing the weaker side of you.

Publicity is absolutely critical. A good PR story is infinitely more effective than a front page ad.

I love stirring the pot. I love giving big companies a run for their money - especially if they're offering expensive, poor-quality products.

If you don't have time for the small things, you won't have time for the big things

The jet stream is a very strong force and pushing a balloon into it is like pushing up against a brick wall, but once we got into it, we found that, remarkably, the balloon went whatever speed the wind went.