When we start a new venture, we base it on hard research and analysis. Typically, we review the industry and put ourselves in our customer's shoes to see what we could do better.

Please don’t get hung up on this question of whether you need to have experience in an industry before you launch your startup.

To launch a business means successfully solving problems. Solving problems means listening.

There is no point in going into a business unless you can make a radical difference in other people’s lives.

I enjoy the company of other people. That's where I get most of my satisfaction from

Global warming is another big area that we need to get on top of. And diseases in Africa, which we're also working on and seeing if we can make a difference on. And there are lots of issues that governments seem to be blind about.

I've never sued anybody, though there have been one or two occasions I've wanted to strangle one or two people.