Meet regularly with your business team and brainstorm. Intricate business problems are mostly resolved at brainstorming sessions.

Can you afford to ignore China? It's like saying you can afford to ignore the internet. I don't think so.

You can never go too far wrong by thinking like a customer who’s new to the business.

If you have an idea that's going to make a big difference to people's lives, and other people are not doing it, you know, just say "screw it," do it and get on with it, and give it a go.

It's really important to find an hour or two to a day to make sure that you keep healthy, keep fit. It's very easy just to forget that aspect. And if you're feeling really good and fit, I think you can get two or three extra hours a day of hard work in as well.

You need lucky breaks to be successful.

I've taken many knocks over the years but it has only made me stronger and more determined to succeed.