When you are making a decision about how best to serve your customers, your own experience is often a better guide than a more sophisticated analysis of the market.
If people aren't calling you crazy, you aren't thinking big enough.
You've got one go in life, so make the most of it.
I rely far more on gut instinct than researching huge amounts of statistics.
If something can't be explained on the back of an envelope, it's rubbish.
The best way forward is to give more people everywhere greater power to build their own destinies.