When employees tell you about their good ideas for the business, don't limit your response to asking questions, taking notes and following up. If you can, ask those people to lead their projects and take responsibility for them. From those experiences, they will then have built the confidence to take on more and you can take a further step back.

A generation ago, the image was that you had to trample everyone else down to succeed; but I don't believe that makes good business sense.

There is no planet B. We have to take care of the one we have

Over the years I have found one of my best strengths is my ability to recognise talent and trust them.

I'm hopeful that after Iraq, those in charge will think twice about taking us down that route again.

I believe in benevolent dictatorship provided I am the dictator.

The best advice I ever received? Simple: Have no regrets.