When employees tell you about their good ideas for the business, don't limit your response to asking questions, taking notes and following up. If you can, ask those people to lead their projects and take responsibility for them. From those experiences, they will then have built the confidence to take on more and you can take a further step back.

The entrepreneurs who succeed usually want to make a difference to people’s lives, not just their own bank balances.

We, we - as I say, we go in and shake up other industries and I think, you know, we do it differently and I think that industries are not quite the same as a result of Virgin attacking the market.

Irreverence ran on both sides of our family...my parents brought me up to think we could all change the world.

I love stirring the pot. I love giving big companies a run for their money - especially if they're offering expensive, poor-quality products.

Only a fool never changes his mind.

It's incredible to get people to turn out right in the middle of no where.