We've always had a pretty competitive and pretty ferocious battle with British Airways... It's lasted now about 14 years, and we're very pleased to have survived it.

Always think, 'what's the worst that can happen' and have some kind of strategy to deal with it

I just love life. I mean, you know, I love every second of it. I love people.

One thing is certain in business: you will make mistakes. When you are pushing the boundaries, mistakes are inevitable-how you react is important.

To be a great leader, you must be a great listener

And you know, I've had great fun turning quite a lot of different industries on their head and making sure those industries will never be the same again, because Virgin went in and took them on.

I have learnt more from my failures than my successes.