One thing is certain in business: you will make mistakes. When you are pushing the boundaries, mistakes are inevitable-how you react is important.

I am a believer in trying to treat people properly and trying to respond and making sure that I find the time to be courteous.

Because I don't see Virgin as a company but as a way of life and I fully enjoy it, I don't think I'll ever retire.

We've all got to do everything we can to avoid conflicts.

Through the right people focusing on the right things, we can, in time, get on top of a lot if not most of the problems of this world. And that's what a number of us are trying to do.

Screwing business as usual fundamentally recognises that doing good is good for business.

My parents brought me up with this philosophy. You must do things. You mustn't watch what other people are doing. You must not listen to what other people are doing.