Just watching Israel bombarding Palestine and Palestine sending one or two little rockets over to Israel - it's just too sad for words.
Richard BransonI personally don't believe anything is impossible. With enough determination and effort, almost everything is possible.
Richard BransonI have no secret. There are no rules to follow in business. I just work hard and, as I always have done, believe I can do it. Most of all, though, I try to have fun.
Richard BransonTo achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.
Richard Branson