Respect is how to treat everyone, not just those you want to impress.

Whether your sport of choice is running, cycling, kite surfing, etc. start moving and stay moving! It will give you energy and help you stay young.

Have passion for what you do; believe in yourself and your product and your customer; persevere; delegate; listen. Have fun. Today, I add: "Do good".

Customers shouldn't just think of your business as a place to buy a product or use a service - it should be a fun place to be.

You must have the courage to trust your instincts and be ready to question what other people don't. If you do that, you can seize opportunities that others would miss. Believe in yourself, and use everything you can - including the obstacles - to propel you along the road to success. Who knows what you might achieve?

Education doesn't just take place in stuffy classrooms and university buildings, it can happen everywhere, every day to every person.

There are no quick wins in business - it takes years to become an overnight success.