Business has to give people enriching, rewarding lives...or it's simply not worth doing.

Always think, 'what's the worst that can happen' and have some kind of strategy to deal with it

What's the most critical factor in any business decision you'll ever have to make? Basically, it boils down to this question: If this all crashes, will it bring the whole house tumbling down like a pack of cards? One business matra remains embedded in my brain - protect the downside.

Consider getting smaller in order to get bigger.

If people are jumping down people's throats all the time, in the end, they'll just shrivel up like a flower shrivels up that's not watered.

All good leaders listen to their people and empower them to go away and turn any innovative ideas they have into a reality.

No matter how big you are, details count!