What is a business? It's simply an idea that makes someone else's life better

I myself have benefited from many mentors throughout my life.

The first thing to look for when searching for a great employee is somebody with a personality that fits with your company culture. Most skills can be learned, but it is difficult to train people on their personality.

Past failures unlock future successes

Clearly in the eyes of the consumer; the brand has not been diluted, but we must guard against that happening at all costs.

Learning and leadership go together. Too much credit goes to me for what we have achieved at Virgin but the successes happen from working and learning with some of the world's most inspiring and inspired people.

Too many companies want their brands to reflect some idealised, perfected image of themselves. As a consequence, their brands acquire no texture, no character and no public trust.